“Sunsetting” Frequently Asked Questions

Here are the answers to the most common questions regarding the
Rocketbuildr “sunsetting” process.

  • What is “sunsetting,” and what does it mean for my website?

    The Rocketbuildr platform will shut down permanently at the end of 2022. As part of this process, your domain and website will need to be migrated to a new hosting provider.

  • What options do I have?

    You’ll need to find a new domain and hosting provider by December 31, 2022, or risk losing access to your website and domain.

    Don’t worry — you have options! We’ve partnered with Squarespace to help simplify the transition process for all Rocketbuildr users. Squarespace is offering custom migration packages and access to their pool of vetted, independent third-party Experts.

    Additionally, because all Experts have access to a 20% discount on sites they create, when you Hire an Expert to build your site you will also receive a 20% off discount for your annual website and scheduling subscription! Terms apply.*

    Get the migration process started with Squarespace today!

  • What does the migration process look like?

    You have a couple of different options. You can either migrate your site yourself or hire an expert to navigate the process for you. Squarespace offers both options.

    Squarespace’s DIY migration option is simple, intuitive, and completely free. You’ll need to rebuild your site using their easy-to-edit website templates, then migrate your existing domain. The entire process can take a few minutes to a few hours, depending on the complexity of your website.

    If you want to save time or are considering the opportunity to enhance your current website, Squarespace’s “Hire an Expert” option could be right for you. To make this transition as seamless as possible, Squarespace has custom packages specifically for Rocketbuildr users. Their experienced third-party experts can help you through every step of the process and have your website live and looking better than ever in a matter of weeks.

    Learn more about your options for migrating to Squarespace here.

  • How do I transfer my domain to a new provider?

    Transferring your domain from Rocketbuildr to a new provider can typically be done in a few simple steps.

    First, reach out to Rocketbuildr and obtain your Authorization Key. You’ll need this key to unlock your existing domain and transfer it to a new provider. The fastest way to get your key is from Rocketbuildr’s website chat feature.

    From there, the process differs based on the provider you are transferring your domain to. Squarespace offers an extensive, step-by-step guide on migrating your domain to their platform.

  • How will the migration process affect my website?

    If you choose Squarespace as your new hosting provider, your website’s speed, quality, and usability will improve. Their platform has a robust feature set, including comprehensive support and tools like email campaigns and marketing analytics. You also get some valuable perks, such as access to one free year of Google Workspace, that provide you with ample opportunities to grow your online presence.

    You can expect your website to experience minimal downtime as a part of this transition. Once your site is recreated on another hosting platform, simply migrate your domain, and your transition will be complete.

  • How much will it cost to migrate my website?

    Migration cost depends largely on the hosting provider you choose and how you want to move forward.

    Most DIY transition options are completely free, but some are much easier to use than others. If you instead choose to get help from website developers and designers, the cost will vary based on who you use and the complexity of your website.

    Squarespace’s DIY web-builder offers a simple and intuitive user experience that allows you to maintain a quality website. Their custom “Hire an Expert” packages provide direct access to a pool of vetted third-party experts at affordable rates.

    Check out the cost of Squarespace’s different migration packages here.

  • Will I still owe Rocketbuildr hosting fees?

    Nope. Once your website is rebuilt on a new platform, you’ll pay hosting fees to your new hosting provider. Squarespace offers some of the most affordable hosting rates in the market, with plans starting at just $16 per month.

  • When do I need to migrate?

    To avoid losing access to your website and domain, you’ll need to complete the migration process by December 31, 2022.

  • Who can I speak to if I have questions or need help?

    If you’d like to speak with a customer care representative regarding this change, please get in touch with Rocketbuildr support by phone or email:

    Email: support@rocketbuildr.com
    Phone: +1 844-905-4048